General conditions

The following General Terms and Conditions apply to all orders via Lockshorsefashion.com:

Article 1 Applicability

1.1 These General Terms and Conditions apply to all offers from LOCKS Horse Fashion and to all agreements entered into with LOCKS Horse Fashion insofar as the parties have not expressly and in writing deviated from these General Terms and Conditions.
1.2 If the Customer refers to his or her terms and conditions, those terms and conditions do not apply unless expressly agreed to in writing by LOCKS Horse Fashion.
1.3 The provisions of these General Terms and Conditions can only be deviated from if this has been expressly agreed in writing and in which case the other provisions of these General Terms and Conditions remain in full force.
1.4 Accepting an offer or placing an order means that the Customer accepts the applicability of these General Terms and Conditions
1.5 Customer is defined as any visitor to the website or any natural person or legal entity that has or will have a contractual relationship of any kind with LOCKS Horse Fashion.
1.6 LOCKS Horse Fashion reserves the right to change or supplement these General Terms and Conditions from time to time
1.7 By using the LOCKS Horse Fashion website and/or placing an order, the Customer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the website.
1.8 LOCKS Horse Fashion is authorized to use intermediaries and other third parties in the execution of an agreement with the Customer. In that case, these General Terms and Conditions also apply in full.

Article 2 Offers and agreements

2.1 All offers from LOCKS Horse Fashion are without obligation and while supplies last.
2.2 LOCKS Horse Fashion expressly reserves the right to change prices, especially when this is necessary based on (legal) regulations.
2.3 An agreement is concluded when an order confirmation of an assignment issued by the Customer has been sent by email to the email address provided by the Customer. The Customer and LOCKS Horse Fashion expressly agree that a valid agreement is concluded by using electronic forms of communication as soon as this order confirmation has been sent to the Customer. The electronic files of LOCKS Horse Fashion serve as presumption of evidence to the extent permitted by law.
2.4 Information, images, communications provided verbally, by telephone or via email and statements, etc. regarding all offers and the most important characteristics of the products are presented or made as accurately as possible. However, LOCKS Horse Fashion does not guarantee that all offers and products are 100% consistent with the information provided. In principle, deviations cannot give rise to compensation and/or dissolution.

Article 3 Prices and payments

3.1 All prices stated by LOCKS Horse Fashion are expressed in Euros, including sales tax and excluding shipping and handling costs, unless stated otherwise or agreed in writing.
3.2 The shipping and handling costs are stated on the website and apply to shipping within Europe. Certain payment methods are subject to further conditions regarding the delivery method and associated costs. This is clearly communicated to the Customer.
3.3 Special offers are only valid for the period of validity stated on the website regarding that special offer.
3.4 LOCKS Horse Fashion cannot be held to its offers if the Customer, in accordance with the terms of reasonableness and fairness and generally accepted views in society, should have understood that the offer or part thereof was an obvious mistake or error. contains.
3.5 Offers do not automatically apply to repeat orders.
3.6 Orders via the website can be paid in the following ways: see Payment & Shipping.

Article 4 Delivery

4.1 Orders will be delivered as quickly as possible. If payment is made in advance, we will ship the ordered items as soon as possible after receipt of payment (the aim is to do this within 24-48 hours). The stated delivery times are indicative and are never a strict deadline. Exceeding any delivery period does not entitle the Customer to compensation nor the right to cancel the order or terminate the agreement, unless the exceeding of the delivery period is such that the Customer cannot reasonably be expected to maintain the agreement. leave. In that case, the Customer is entitled to cancel the order or terminate the agreement to the extent necessary.
4.2 If the Customer orders a product that is temporarily out of stock, it will be indicated that this product is temporarily out of stock. Delays will be reported to the Customer by email.
4.3 Delivery takes place at the address specified by the Buyer during the conclusion of the agreement.
4.4 Different conditions may apply to deliveries abroad.

Article 5 Retention of title

5.1 Ownership of products is only transferred if the Customer has paid all that the Customer owes to LOCKS Horse Fashion under any agreement. The risk regarding the products passes at the moment that the products are presented at the delivery address specified by the Customer. If the Customer fails to accept the products, the resulting damage and costs will be at his or her expense. Any returns to LOCKS Horse Fashion are at the expense of the Customer and must be made free of charge and with a written statement of reasons.

Article 6 Exchange and right of withdrawal

6.1 The Customer is obliged to carefully examine the products upon delivery to determine whether the products comply with the agreement. The Customer must take into account minor size and color differences in the products depicted on the website. If the products do not comply with the agreement, you must notify LOCKS Horse Fashion of this in writing and with reasons as soon as possible and in any case within fourteen (14) days after delivery, or at least after observation was reasonably possible. .
6.2 If it has been demonstrated that the products do not comply with the agreement, LOCKS Horse Fashion has the choice to replace the products in question with new products upon return or to refund the invoice value.
6.3 If you do not wish to purchase a product for any reason, you have the right to return the product to LOCKS Horse Fashion within fourteen (14) working days after delivery. LOCKS Horse Fashion will then immediately exchange the product or immediately refund the amount of the goods. This is only possible in combination with the (copy of) invoice with bank or giro number. In this case, returns will only be accepted if the products are not damaged or used and packaged in the original packaging. The blanket must be 100% clean, intact, free of hair and in the original packaging.
Retouradres : LOCKS Horse Fashion, Koestraat 20, 8556 AB Sloten
6.4 If the Customer exercises the right as stated in the previous paragraph, LOCKS Horse Fashion will arrange for the replacement of a new product.
6.5 The costs for sending and returning the products are borne by the Customer, this also applies when exchanging items or if you have received free shipping costs because you have paid for an amount above € 100 (NL) or € 150. ,- (BE, DE), here too the shipping costs will be borne by the customer. If you return an item, you will receive your money back into the account with which you paid for the order. NB! This is when the total amount of the order after returning is less than € 100 or € 150. Then shipping costs will be charged as NL € 6.75 - B - D € 8,-. This amount will be deducted from the refund

6.6 For returns received after fourteen (14) working days, half of the purchase price will be refunded. If returns are received later, no refund will be given and the package may be returned to the customer at the customer's expense.

Article 7 Warranty and liability

7.1 LOCKS Horse Fashion never gives more warranty on all goods and materials than that given by the supplier. The warranty does not apply in the event of wear and tear that can be considered normal and furthermore in the following cases: improper use, intent or gross negligence, water damage, freezing and contamination.
7.2 LOCKS Horse Fashion is never obliged to pay any compensation to the Customer or others, unless there is intent or gross negligence on the part of LOCKS Horse Fashion. LOCKS Horse Fashion is never liable for consequential or business damage, indirect damage and loss of profit or turnover.
7.3 If LOCKS Horse Fashion, for whatever reason, is obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.
7.4 It is possible that LOCKS Horse Fashion includes links on its website to other internet sites that may be interesting or informative for the visitor. Such links are purely informational. LOCKS Horse Fashion is not responsible for the content of the website to which reference is made or the use that may be made of it.

Article 8 Force majeure

8.1 In the event of force majeure, LOCKS Horse Fashion is not obliged to fulfill its obligations towards the Customer, or the obligation will be suspended for the duration of the force majeure.
8.2 Force majeure means any circumstance beyond its control, which prevents the fulfillment of its obligations towards the Customer in whole or in part. These circumstances include strikes, fire, business disruptions, energy disruptions, non-delivery or late delivery from suppliers or other third parties engaged and the absence of any permit to be obtained from the government. Force majeure also includes disruptions in a (telecommunications) network or connection or communication systems used and/or the unavailability of the website at any time.

Article 9 Intellectual property

9.1 The Customer expressly acknowledges that all intellectual property rights to displayed information, images, communications or other expressions relating to the products and/or the website belong to LOCKS Horse Fashion, its suppliers or other rights holders.
9.2 Intellectual property rights include patent, copyright, trademark, drawing and model rights and/or other (intellectual property) rights, including patentable or non-patentable technical and/or commercial know-how, methods and concepts.
9.3 The Customer is prohibited from using, including making changes, the intellectual property rights as described in this article, such as reproduction, without the express prior written permission of LOCKS Horse Fashion, its suppliers or other rights holders , unless it purely concerns private use in relation to the product itself.

Artikel 10 Personal data

10.1 The data provided by the Customer will be treated confidentially by LOCKS Horse Fashion and will be used for the following purposes: - processing the order, payment thereof and delivery to the correct delivery address - promoting the user-friendliness of the site - being able to make (personalized) offers and promotions or providing information or news bulletins relevant to you
10.2 LOCKS Horse Fashion takes into account the applicable privacy regulations and legislation.
10.3 LOCKS Horse Fashion does not provide customer data to third parties.

Article 11 Applicable law and competent court

11.1 All rights, obligations, offers, orders and agreements to which these General Terms and Conditions apply, as well as to these General Terms and Conditions, are exclusively governed by Dutch law.
11.2 The applicability of the Vienna Sales Convention is expressly excluded.
11.3 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

Article 12 Miscellaneous

12.1 LOCKS Horse Fashion is located at 8556 AB Sloten, Koestraat 20 telephone number 06-51968113; Chamber of Commerce number: 60781181, VAT number 202729862B01
12.2 Please send all correspondence to [email protected]
12.3 If LOCKS Horse Fashion allows deviations from these General Terms and Conditions for a short or longer period of time, whether tacitly or not, this does not affect its right to demand immediate and strict compliance with these General Terms and Conditions. The Customer can never assert any rights based on the fact that LOCKS Horse Fashion applies these General Terms and Conditions flexibly.